How It Works

How do I cook Georgie & Tom’s?

You can cook your meals in a few minutes on the stove top, in the oven, or the microwave, depending on the meal and your preferences.

Some meals contain raw proteins like steak, fish fillets, etc and most of our customers prefer to pan fry or bake these themselves.

Cooking instructions can be found by clicking on any dish.

Our wooden trays and paper liners are safe in both conventional and microwave ovens.

How many dishes do you have on your menu?

We have 32 dishes, adding 4 each month and will build up steadily to about 100 different recipes made fresh every day.

All dishes will always be available, so you can always get your favorites; but also explore and enjoy plenty of variety too.

How do my meals arrive?

We make your meals fresh to order, always the day before they are delivered to you.

Your meals are made in our refrigerated kitchen, and are kept refrigerated right to your home.

You can keep them in the fridge for 5-7 days depending on the recipe.

Where do you deliver?

Everywhere between Massachusetts and parts of Vermont and New Hampshire in the North; and Washington DC in the South, including Boston, New York, Long Island, Connecticut, New Jersey, Pennsylvania, Delaware and Maryland.

How do I track my deliveries?

You should receive several emails updating you as your box makes its way to you, and these contain links to tracking. If you are not receiving these emails please let us know. You can also go to “Account” on our website and you will see a list of your orders, click on the order you are interested in and you will see a link to tracking there also

Why are some box sizes and delivery days showing “Sold Out” on our website?

We have very high demand from lots of regular customers, which means we are at or close to our capacity – Sorry about that!

If we are sold out please sign up for our waitlist and we will email you when slots become available.

When new slots open up, the website updates automatically, with new slots usually appearing at about 10.00 am on Saturdays each week.

We are looking for a new, larger kitchen, and hope to start adding capacity for more new customers soon.

How does my account work?

Georgie & Tom’s is a regular weekly subscription, where you receive meals every week.

Let us know the number of meals you would normally like each week; either 2, 3, or 4 meals for two people.

Subscriptions are $108, $81, and $54 per week.

Each meal is $27 for 2 servings.

Do you have single portions?

Not yet! However, some single customers choose to order and cook half of their meal at a time. This is easy to do

Do you have meals for 3 or 4 people, or families?

Not yet! However, some customers choose to order 2 of the same meal in their box so they get 4 portions for the family to share. Some customers receive two boxes a week allowing them to have Georgie & Tom’s several times

How can I Gift Georgie & Tom’s?

We don’t have Gift Cards yet, however many customers set up an account for the person they want to gift, and then Pause it at the time they wish. That makes it really easy for the recipient to carry on with the subscription if they wish!

How do I Skip?

Skip a week at “My Deliveries”.

How do I Pause my subscription?

Pause your subscription at “Account/Manage Subscription”.

How do I Cancel my subscription?

Cancel your subscription at “Account/Manage Subscription”.

How do I choose Meals?

After your first order, we will automatically suggest a selection of meals each week.

You can change these at any time up until 2 full days before delivery.

To check or change meals selected visit “My Deliveries”.

First de-select (click “-“ minus sign) any dishes we suggested that you don’t want. Then select dishes that you do (click “+” plus sign). Then click “Save Selections”.

Tell us your Preferences

Visit “My Preferences” at any time and tell us your favorite dishes and those you don’t want at all. That’ll help improve our weekly suggestions and save you time.

When is the Cut-Off?

Your order locks 2 full days before your delivery. Eg for a Tuesday delivery your order locks at midnight on Saturday; for a Wednesday delivery its midnight on Sunday.

Let us know changes right up until 2 days before your delivery. Of course, you only pay for the meals that you receive.

How can I change my delivery day?

At the moment the only way to do this is to create a new one for the day you’d like, and then cancel your existing account. Please make sure that we have availability for the day that you’d like before you cancel. We are sorry for the hassle and hope to fix this soon.

How can I change the number of meals I receive each week?

At the moment the only way to do this is to create a new one for the number of meals you’d like, and then cancel your existing account. Please make sure that we have availability for the quantity that you’d like before you cancel. We are sorry for the hassle and hope to fix this soon.

What are the QR codes on the sides of your trays for?

Just scan the code with your camera phone and it will take you to a page that shows you the cooking instructions for the recipe, and all the ingredient, nutritional, and allergen information.

Where have the recipe cards gone?

We want to save as much packaging waste as possible and have added QR codes to the sleeves of our meals. Simply scan the QR code with your camera phone to see all the details about a meal. This is allowing us to phase out recipe cards.

What does Healthy mean to Georgie & Tom’s?

We want all our food to be so Healthy enough you can eat it every day! You should feel able to eat our food as often as you like and always feel great.

Our dishes average about 550 cals, ranging between c.700 and c.350 with about a third less than 450. Our average customer would normally want to eat a main meal of about 550 cals in order to maintain their healthy weight.

Each recipe clearly shows whether it is Paleo, Low Carb, Pescatarian, Mediterranean, Gluten Free, Vegan, Vegetarian, or Low Calorie.

Let us know your favourite dishes, and any which you don’t want to receive, so that we can always make good suggestions each week.

What does Quality mean to Georgie & Tom’s?

Everything! Anyone who knows us, knows that we are totally obsessed by quality.

We all have a favorite place to get a Red Thai, a Steak Romesco, or a Biriyani. They’re our favorites because of the attention to every single detail, and the precise delivery of those details every single time.

We want to produce the most delicious fully prepared Red Thai available anywhere, the finest Steak Romesco, and the most aromatic vegetable Biriyani.

We achieve quality through exceptional focus on the produce that we receive from our partners, and the care that we take of it as it travels through our kitchens to you.

We make dishes in small batches of about 12, and every meal is hand-crafted in our own kitchens.

We measure our precise quality performance on every dish, and on every ingredient, every day; and we work continuously with our partners, and with our team, to improve so that our food gets better and better.

Where does Georgie & Tom’s Chicken come from?

Our chicken is Barn raised in the US and Hormone free.

Where does Georgie & Tom’s Meat come from?

Our steaks are grass started, USDA Choice Flat Irons, hormone free. Our Lamb is Free to Roam, all Natural, USDA from Colorado. Our ground Turkey breast is growth hormone and anti biotic free.

Where does Georgie & Tom’s fish come from?

We use Chilean Atlantic Salmon, farm raised at the highest certification of sustainability, fish health and welfare, and environmental impact.

We use Pacific Cod, Msc certified, wild, long line caught in Alaska.

Do you handle Allergens?

Yes our Kitchen handles Eggs, Fish, Gluten, Milk, Mustard, Peats, Shellfish (Crustaceans), Soy & Treenuts.

We operate to the highest of production segregation standards to prevent cross contamination but we cannot guarantee 100% that your food does not contain traces of other allergens.

How long will Georgie & Tom’s meals last?

Our meals are made super fresh, in an extremely clean temperature controlled Kitchen. All of our dishes will last at least 5-7 days in your refrigerator, sometimes longer.

Every dish has a “Best Before” date on the sleeve to guide you, but don’t be surprised if our quality holds up for the whole week!

Many customers choose to put their raw proteins straight into their freezer on arrival, and then defrost in a couple of minutes in their microwave. This ensures the highest freshness, for as long as you need. However, it can have a small effect on texture of fish, so you should decide what you prefer.

Can you Freeze Georgie & Tom’s?

Yes! Many of our dishes will be absolutely fine if you choose to freeze them.

Obviously this changes the texture and structure on defrosting. Some dishes, for example, those with lots of fresh veg, might not do so well, but again you can be the best judge of what works for you.

100% Money Back Guarantee

We want to provide you with the most delicious, easiest and healthy meals, with the smoothest possible service.

If you are dissatisfied for any reason, please just email Tom at tom@georgieandtoms.com and we will put things right immediately.

Who are Georgie & Tom?

Georgie & Tom have been making the highest quality fully prepared meals for the most famous brands in London for many years and have been getting to know New York and the US for the last four.

Georgie is one of the leading experts in the creation and development of fully prepared chilled foods in the world. She has had more than 20 years making food for many of the most famous and high quality brands and companies.

Georgie is a passionate foodie, a successful professional, wants to stay fit, and always to be at her best. The food she creates is designed to help her and all our customers do this – To make eating well easy

Tom is one of the leading entrepreneurs in the world of meal kits.

He was the first VP of Marketing of Amazon in Europe and worked with the leading US Kit companies Hello Fresh and Sun Basket.

Tom & Georgie won more quality awards in the UK than any other food brand in history, and they want to build the same reputation here.

We have just one simple aim: Make eating well easy

Welcome!

Please contact either of us directly:
george@georgieandtoms.com
tom@georgieandtoms.com

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